Install it
Open your dashboard in your phone's browser, then Settings → The app:
- Android phones and computers (Chrome, Edge): tap Install the app.
- iPhone and iPad: open the dashboard in Safari, tap the Share button in Safari's toolbar, scroll down and choose Add to Home Screen, then tap Add.
- Other browsers: open the browser's menu and choose Install app or Add to Home screen.
On Home you may also see "Reach new orders faster: install the app on this phone." Tap it to install, or Not now to hide it for a while.
Updates
When a new version is ready while you are using the app, you see "A new version of the app is ready." — tap Update.
Your customers' app
Your shop is an app too. Customers are offered to install it after their first order or booking, or when they come back — never on their first visit.
About this app and your support code
Open Settings → About this app, or About this app at the bottom of the menu. You see the app's version and its date, whether its offline files are up to date, whether you opened it as an installed app or in a browser tab, your language and country, and a support code such as D1a2b3c4-UT-en-EG.
When you contact support, tap Copy and send the code, or read it out on the phone. It has no personal details: it only tells support which version you run.
If you see "This version of the app can no longer send.", copy anything you typed, then tap Update.