Help center

How Go Online works, in plain words: for businesses that sell with us and for their customers.

For businesses

Getting started

Put your business onlineCreate your business, add what you sell, publish it and share your link — in a few minutes, from your phone.

Orders and requests

Accept, reject or cancel a requestWhat happens when you accept, reject or cancel an order, a booking or an inquiry — and what each one costs.

Balance and fees

Balance, fees, the welcome gift and the monthly capYou pay only when you accept a request, from a prepaid balance, and never more than your monthly cap. Here is how it works.

The app

Install the app on your phoneOpen your dashboard from your home screen, full screen, like any other app — no app store needed.

Account and terms

For customers

Ordering

How ordering worksOrder from a shop on Go Online without an account, follow your order, and cancel it if you need to.

Your data

Your data when you orderWhat the shop sees, what Go Online keeps, what stays on your phone, and where to ask about it.